Emergency Call Out Service. The system can be configured to allow users to trigger an emergency notification to specific groups of people, for example in a “lone worker” scenario where a security guard or caretaker needs to patrol grounds after hours. The system can be configured so that it will call the security guard at specific times, if they do not respond with the correct access code then the system will notify on site and or off site agencies and advise them of the last known route and time the individual started their patrol. This system can be configured within any existing MX-One Messaging system without the need for additional software. Centralized Dictation.  MX-One messaging can be configured to provide departmental dictation, for example where a Hospital requires a dictation service for one or two people in multiple departments who each have their own budget. It can be difficult to allocate money to provide a comprehensive service, it can also be difficult to manage the additional hand held dictation machines that are required to deliver such a service. With MX-One Messaging Dictation can be rolled out to individuals or departments without the need for any additional hardware. Users call in from any telephone anywhere in the world and record their dictation with the usual controls, pause, continue, review and re-record. Once satisfied the message is delivered to a transcriptionist who either reviews the message over their telephone using their keypad to re-wind, pause, increase speed, decrease speed, increase volume , decrease volume go to the beginning or skip backwards and forwards within the message. If the transcriptionist has the “Unified Messaging” option they can control the playback of the message from their computer screen, and then once complete “drag and drop” the recorded message onto their Microsoft Word document before sending it to the user. Course Enrolment. MX-One Messaging can be configured to capture information from callers wishing to register for a course or applying for a position with your organization. When the volume of calls is too great for your existing staffing levels, or you have an increase of calls at specific times of the year that you do not have the budget to handle by increasing staffing levels, then use MX-One messaging to automate some of the stages of the course enrolment process. MX-One messaging comes complete with a powerful set of tools that allow you to build “interactive dialogues” with callers, similar to any conversation your operators may have. In the example of a course enrollment application it is typical to “filter” callers by asking them a series of questions to ensure that they have the correct qualifications and are applying for the correct course. MX-One Messaging can take over the role of filtering the calls, asking the questions your operators would normally ask and responding in the same way to the answers. Once we have identified that the caller has the correct qualifications and can be registered on the course we will capture their information by asking them up to 21 individual questions. By asking individual questions for example “Name- Address- Post Code…..” we can ensure we gather the specific information required by your admissions system. The recorded answers can be sent to an administrator to input onto the system and complete the process. In this manner your admissions process can run 24hrs a day, but you only staff for your normal working hours and work load. Audio Blogging.   Information is powerful, but only when it is shared with others, also we can deliver far more emotive information using speech than we can using text, as can be seen by the rise of the podcast. MX-One Messaging can deliver audio information to thousands of people either direct to their telephone, by email or bulletin board. This information can be recorded from any telephone, anywhere at any time and posted with a simple press of a key. Subscribers to the service will then be notified by telephone, sms or email that a new Blog is available. This service is configurable within the standard system without the need for additional software. Staff Location Service.  MX-One Messaging comes with its own “presence” type service in the sense that “leaving a message” is not always the preferred or required option, sometimes we are available to work but are not necessarily sat at our desk. Whilst forwarding our calls to our mobile or giving out multiple numbers is an option, from a callers perspective it is much better if the system locates you, so they don’t have to. With MX-One messaging each user has a powerful location device that will try multiple telephone numbers in an effort to track them down, but most impressively the user has the control of when and where they  are available, and they can do this from any telephone any time anywhere.