Links..
Latest brochure and materials
Solidus for Business
Product Description
Solidus Lite version
Features / Benefits of 7
Components of Solidus
Solidus Agent
Solidus Management and Administration
Solidus Self serve
In Touch UC client
Other info on Solidus
Aastra web site Solidus link
Latest User guide ... Information manager

Sept 08 Solidus presentation and roadmap (5.6M pdf)

Useful if you want a bit of history and info on what Solidus is about. It is based around version 6.

Solidus resources
Case Studies
Rehab Group
YouCall & Vitea

Solidus Contact Centre for Archive MD110 and MX-ONE

Solidus 6 brochures click here

 

Solidus 5  material ....

General Description (2.8M)
What is new in Solidus 5 (487K)
Customer Care example (2.2M)

Contact your sales partner to find out more.

 

 

 

Link to the members home page of Ericsson MD110 User Group

Current version   Solidus 7.0

Solidus 7 summary  taken from a application presention from Aastra in April 09.

Solidus 6 add on licenses no longer available from July 2011

 

Solidus e-Care

New functionality brings the attendant into the contact centre using the Now clienthow it works is explained here  This requires CMG 7.5 (the Now client app is part of CMG. Seek advice of your service partner or Aastra directly.
Issues on Solidus... Make sure...

None reported through the user group. Version 7 is the current latest release.

We recommend you always ensure you have the latest service packs implemented with any upgrade (that includes for Solidus and the MX-ONE). 

We also recommend you do not mix your service vendors if you have an MX-One /Solidus deployment ( as supporting complications may well be an issue).  

It is important to ensure that you understand  the 'active' lifecycle for the software version you are purchasing.

Don't forget that software assurance is time limited so seek some guarantees on delivery of 'free' upgrades.

If anyone is having problems with ordering additional licenses advise us. 

 

 

 Contact details